Cornerstone VNA Achieves 5-Star Patient Satisfaction Rating

Cornerstone VNA Achieves 5-Star Patient Satisfaction Rating

 

Rochester, NH – Cornerstone VNA, a trusted local nonprofit home health and hospice provider, is pleased to share that the agency’s Home Care program has achieved a 5-star rating for patient satisfaction by the U.S. Centers for Medicare and Medicaid Services (CMS). The survey asks patients (or their family or friends) about their home health care, and if they would recommend Cornerstone VNA to someone else. The patient satisfaction survey is one of two ratings CMS shares on their Medicare Compare website that allows patients and families to research local home health providers based on quality and patient satisfaction ratings.

Cornerstone VNA is one of five home health care agencies in the State of New Hampshire that has received a 5-star patient satisfaction rating. Quality and Education Director, Lisa Romanovitz, RN, BSN, shares, “Our team is dedicated to providing an outstanding patient experience, and they have worked so hard to ensure our patients feel supported in their care, every step of the way. I am extremely proud of their amazing work.” Home Care Director, Stacey Genest, RN, MSN, WCC, adds, “We are honored to achieve this important distinction, and it motivates our team to continue delivering high-quality, compassionate care.”

An important contributor to a high patient satisfaction rating is the number of specialized services provided by the Cornerstone VNA team. Many clinicians have received certifications in a variety of specialty care services, such as wound care, lymphedema, vestibular, IV therapy, chronic care management, and more. By offering a high level of care in the home, Cornerstone VNA is well-prepared to meet the complex care needs of its most vulnerable patients. Jennifer Ufkin, RN, MSN, President/CEO, shares, “A 5-star patient satisfaction rating is a significant achievement, and is a testament to the work of our incredible team to ensure our patients and their family members receive the best, and most advanced care, at home.”

Cornerstone VNA currently serves Rockingham, Strafford, Belknap and Carroll Counties in New Hampshire and York County in Maine. The team at Cornerstone VNA provides award-winning care and support through five distinct programs: Home Care, Hospice Care, Palliative Care, Life Care-Private Duty, and Community Care. For 112 years, Cornerstone VNA has been committed to bringing services to people of all ages so that families can stay together at home, even when facing the challenges of aging, surgical recovery, chronic or life-threatening illnesses or end-of-life care. To learn more about Cornerstone VNA, visit www.cornerstonevna.org or call 800-691-1133.

The History of the Barbershop Quartet Concert

The History of the Barbershop Quartet Concert
Thursday, February 27th,  6 -7 PM
Registration Required
Wheaton J. Lane Room

The History of the Barbershop Quartet program, produced by Inside Track/the Granite Statesmen, is a live concert with planned dialogue which tells the story and demonstrates it in song. A 50-minute program that describes the history of barbershop music in America through narration and song. It includes how it started in the 19th century, how it became increasingly popular in the early 20th century, and why its popularity slowed in the mid-20th century. Finally it explains why the musical style is now more popular than ever and spreading around the world.

This program has been provided by the Friends of Lane Memorial Library.

Family Life Weekend to Remember

Family Life Weekend to Remember on April 25-27 and May 2-4 2025 from Fri 7-9, Sat 9-5, Sun 9-12:30 at the Sheraton at Sable Oaks in Portland, Maine Event Entrance Fee?: $175 per person, discounts available.

Details/Comments: Take this time to invest in and strengthen your marriage. You’re finally getting away, so get back to what matters. This is for any couple who dreams of a deep and fulfilling relationship with their spouse (or fiance—engaged couples welcome!). More info at: https://www.familylife.com/weekend-to-remember/

Cornerstone VNA Announces Leadership Transition

Cornerstone VNA Announces Leadership Transition: Jennifer Ufkin to Become President/CEO

 

Rochester, NH – Cornerstone VNA, a trusted nonprofit home health provider, announces an important leadership transition. On January 3, 2025, Julie Reynolds, RN, MS, will retire after over 30 years of dedicated service, including 12 years as President/CEO. Jennifer Ufkin, RN, MSN, a 23-year veteran of Cornerstone VNA, will succeed Julie as the next President/CEO, continuing the organization’s mission of excellence in home health care.

 

Julie shares, “I am thrilled that our Board of Directors selected Jen as the next leader of this organization. As part of our succession plan, I have been mentoring Jen since the board officially offered her the position in January, and I am confident that this will be a very smooth leadership transition.”

 

Julie joined Cornerstone VNA in 1994 and received several promotions before becoming the CEO in January 2013. Under her leadership, Cornerstone VNA received numerous accolades, including Business NH Magazine’s 2020 Health Care Business of the Decade. Julie herself was honored with awards such as the 2020 Excellence in Nursing Award from NH Magazine and the 2024 Home Care Service Award from the Home Care, Hospice, and Palliative Care Alliance of NH. During her tenure as CEO, Julie has navigated the complexities of the home healthcare sector with unparalleled expertise and insight. Over the past 12 years, the organization has more than doubled in size in both service area and staffing, and has made important investments in professional staff development and specialty care services.

 

Julie shares, “Being the CEO at Cornerstone VNA has been the greatest honor of my life. I am leaving a legacy that I know will continue for another 111 years and beyond. I am enormously proud of the organization that Cornerstone VNA has become, and I know we are poised for greater things ahead.”

 

Jen began her career as a Home Care nurse in 2001, shortly after graduating from the University of New Hampshire. Over two decades, she has risen through the ranks, most recently serving as Vice President of Operations. Throughout her career she has gained experience in healthcare management, strategic planning, and telehealth implementation. Jen has led her home health teams to achieve significant improvements in financial performance and patient satisfaction and is passionate about finding innovative ways to provide the best care to patients at home.

 

Jen share, “This is an incredible opportunity to lead Cornerstone VNA during such an exciting time of growth and innovation.” Jen adds, “For more than a century, this organization has been guided by incredible leaders, and I am proud to follow in their footsteps, and keep Cornerstone VNA at the forefront of advanced care at home.”

 

Jen’s career highlights include implementing evidence-based programs, reducing hospitalization rates, promoting staff development, and advancing telehealth technology. Jen also holds leadership roles on several boards, underscoring her commitment to improving the health and wellness of our local communities. With a master’s degree in nursing and a wealth of certifications and awards, Jen continues to strive for excellence in improving healthcare accessibility and outcomes for all.

 

As Julie reflects on her career with pride, she is confident in the organization’s future under Jen’s capable leadership. With a steadfast commitment to innovation and compassionate care, Cornerstone VNA is poised for continued growth and success. Julie adds, “Jen and the Cornerstone VNA team have an exciting and rewarding journey ahead as they continue to explore new opportunities to advance our mission.”

 

Cornerstone VNA currently serves Rockingham, Strafford, Belknap and Carroll Counties in New Hampshire and York County in Maine. The team at Cornerstone VNA provides award-winning care and support through five distinct programs: Home Care, Hospice Care, Palliative Care, Life Care-Private Duty, and Community Care. For more than 111 years, Cornerstone VNA has been committed to bringing services to people of all ages so that families can stay together at home, even when facing the challenges of aging, surgical recovery, chronic or life-threatening illnesses or end-of-life care. To learn more about Cornerstone VNA, visit www.cornerstonevna.org or call 800-691-1133.

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